Wait until after 7 p.m. on the service start date to attempt setup. Try another phone jack if one is available. Try rebooting the modem. Unplug everything, wait a few minutes, and plug in again. This can often resolve a connection issue. As a last resort, you can try using the reset button.
The CenturyLink network hasn't yet been connected at your address. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. If you're having connectivity issues, try …
CenturyLink outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher ...
Liezl B (7/7/2021, 4:04:12 PM): I apologize for the long wait and for the inconvenience this has caused you. As per the Internal team, the last agent was correct. Static IP on the new account is currently unavailable.
about 20-30 minutesIt should take you about 20-30 minutes. Exactly how long will depend on the Internet Service Provider (ISP) you pick when you order your service, your computer's operating system, and other applications you use on your computer.
Installation can take up to six hours, depending on the amount of work needed, so you might need to take off work. If you need new outlets or wiring installed, for example, it will definitely take longer than usual.May 23, 2019
Download the My CenturyLink app. - You can use the app to track your shipment and to install your new CenturyLink modem. When your new modem arrives, it will contain instructions for how to complete installation using the app. - The app is great for all customers to manage your service and account.
Self-install your modem using QuickConnectWhen you go to http://connect.centurylink.com, you will see a welcome screen like this. ... Read the High-Speed Internet Subscriber Agreement, then click "I accept." You can also download a PDF of this agreement to save a copy for your records before clicking "Next."More items...
Typically a technician installation appointment for a modem with a single computer will take about an hour to an hour and a half.
Getting a new internet service connected generally takes around ten days from the time of order, however this may be significantly longer or shorter depending on the type of service.Feb 9, 2021
Plug your modem's power cord into an electrical outlet. Enter your modem's 12-digit MAC number. Once your modem is connected to the coax cable in an active outlet and the power cord plugged into an electrical outlet, you'll be prompted to Check Your Connection.
How to reboot manuallyUnplug the power cord from the back of the modem. ... Wait for 1 minute. ... Plug the power cord back in and wait for the power light and internet light to turn green (or the single LED if you have a C4000 model).You should now be able to get online.
1:543:18CenturyLink Self Install: How to setup your C4000 modem - YouTubeYouTubeStart of suggested clipEnd of suggested clipNow plug the green cord into the green port make sure the cord is firmly seated into the port youMoreNow plug the green cord into the green port make sure the cord is firmly seated into the port you should hear a light click when it's inserted properly. Next we'll plug your c4000.
Troubleshooting tip: If the light blinks blue for more than 5 minutes, check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. If it blinks blue again for more than 5 minutes, service is not connected to that jack.
CenturyLink offers High-Speed Internet services that do not require a home phone line. Depending on location, the connection speeds available may vary. CenturyLink does offer bundled services for customers who want additional benefits or to save on their monthly bill.Jul 27, 2015
The internet light will BLINK RED and GREEN when it is auto-detecting the internet configuration. If this continues for more than a minute, you may need to contact technical support to have your internet translated. The internet light will be solid AMBER/ORANGE if the modem still needs to be activated.