How do I activate my debit card? Debit cards can be easily activated via app, online, or by giving us a call. Mobile App: Sign in to your Navy Federal mobile app, choose the checking account associated with your debit card and select “manage card”. Under card management choose, “activate card”.
Please call 1-888-842-6328 immediately if you notice unauthorized transactions or if your card is lost or stolen. My debit card is expiring. How and when do I get a renewed card? Navy Federal Credit Union will automatically mail you a new debit card to your address of record before your current card expires.
How do I freeze/unfreeze my card? If you temporarily misplace your debit card, freeze the card while you locate it. To activate, sign in to digital banking, select your debit card and click “Freeze Card.”. Once you’ve found your card, unfreeze it just as easily.
Contactless debit cards are great for speedy transactions like at a coffee shop or when boarding a subway. Look: Make sure your debit card has a contactless indicator and look for the symbol on the store’s checkout terminal. Tap: When prompted, bring your card within a few inches of the contactless symbol.
If you’d like to place a stop payment on a recurring debit card transaction, you may do so by calling 1-888-842-6328, by visiting a branch, or by sending an eMessage through online Banking.
How do I file a billing dispute? You can file by phone, secure online message, at a branch or by mail. Phone: Call Navy Federal at 1-888-842-6328, enter your Access Number or the last 4 digits of your Social Security Number and telephone password, or the last 6 digits of an active Navy Federal card.
Click the Send button to send us your message. Navy Federal can't use videos or voice recordings to support your claim. You can provide phone records to show attempts to contact the merchant. Also, sending the disputed merchandise to Navy Federal will not help resolve your claim.
Make purchases without increasing debt and track and control spending to stay on top of your account activity.
Whether you're shopping online, over the phone or at the stores, you can use your card everywhere Visa Cards are accepted.
Notice a transaction you didn’t make? Our Zero Liability policy means you won’t lose a cent due to unauthorized charges.
From stores to subscriptions and streaming services, keep track of all your online merchant payments in one place. Get a new card? Update them all at once.
Navy Federal’s Zero Liability Policy ensures our members won’t lose money due to fraud.
If you think you need a lot of money to start investing, you may be surprised to learn that’s not necessarily the case.
Manage your budget better by setting up two checking accounts: one for fixed expenses and one for everything else.
See the answers for 5 common questions about preparing for retirement.
The Navy Federal More Rewards American Express® Card is issued and administered by Navy Federal Credit Union. American Express is a federally registered service mark of American Express and is used by the issuer pursuant to a license.
FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries. Credit card value claim based on internal comparative analysis of the average advertised credit card industry APR and the average "as low as" APR for Navy Federal Credit Cards.