how to activate duo mobile

by Dr. Toby Hodkiewicz 4 min read

To activate or reactivate Duo Mobile for a user from the user's details page:

  • Log in to the Duo Admin Panel and click Users in the left sidebar.
  • Select a user by clicking their username, then scroll down to the "Phones" section of the page. ...
  • On the next page you can adjust the lifetime for the mobile activation code (by default these expire 24 hours after generation). ...

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To activate Duo on your device, open the Duo app on your smartphone, tap the “+” button, and use your smartphone to scan the QR code on the computer screen. On iPhone and Android, activate Duo Mobile by scanning the barcode code with the app's built-in scanner.

Full Answer

How do I reactivate Duo mobile on a device?

Feb 10, 2021 · Answer. Users can enroll from their mobile device and activate Duo Mobile without having to scan a QR code. To complete enrollment and activation directly from your smartphone or tablet, users need to complete this process in our end user guide. Duo Mobile Enrollment Administering Duo & Authentication Methods Integrating with Duo Authentication Methods & …

How to setup Duo mobile?

How to: Activate Duo Mobile 1. Install the Duo Mobile app by Duo Security on your device. Download Duo Mobile for iOS Download Duo Mobile for Android 2. Go to the WCM Duo Self-Enrollment Portal ( and log in with your CWID and password. Click Next. 3. Click Add a new device.

How do you set up Duo mobile?

To Activate the DUO mobile app, open the Duo Mobile app and then click on the + icon in the upper right corner. Scan the barcode on the Two-Factor Device Activation

How to secure mobile devices with duo?

Aug 18, 2021 · Option 1: Using your cellphone/tablet camera for Activation. While logged in to Follow the instructions shown on the screen to open Duo Mobile on your device, tap the '+' button, and scan the barcode on your screen with your camera. Once successfully scanned you may be asked if you would like this device to be your favorite.


How do I activate my Duo app?

Set up Google DuoStep 1: Install Duo. Duo is available on Android phones and tablets. ... Step 2: Verify your phone number. You can skip phone number verification. ... Step 3: Connect your Google Account. To connect your Google Account, tap Agree. ... After you verify your number on Duo. ... Use Duo to call your contacts.

Where is the activation code of Duo Mobile? is the Activation URL from the "Activation Instructions" box. Open the complete URL in a web browser. A QR code should appear. Have the user scan the resulting QR code with the Duo Mobile app, or download and send the image to the user via a secure channel.

How do I reactivate my Duo Mobile account?

In the Duo Device Management portal, click the Settings icon next to the device that needs to be reactivated. Click Reactivate Duo Mobile. Verify the phone type and click Continue.Aug 4, 2021

What is the code for Duo?

If you select Duo App - Passcode as your authentication method, you use a six-digit authentication code generated by the Duo Mobile app to authenticate. Internet or cellular access is not required. To authenticate, launch the Duo Mobile app on your device and then tap the key icon to get the authentication code.Apr 18, 2018

How can I reset my Duo Mobile code?

On your old device, open Duo Mobile and tap the menu button in the upper right. Tap Settings, and then View QR Code. With your new device, scan the QR code shown on the old device. This reconnects Duo Protected accounts.Sep 22, 2021

What to do if Duo Mobile is not working?

How to troubleshoot Duo Mobile issuesSync Your Duo Mobile App. If you are not seeing the “Send Me a Push” option when you authenticate with 2FA, you need to reactivate the Duo Mobile app. ... Double Check Your Registered Devices. ... Turn on Notifications for Duo Mobile App. ... Click the “Remember me for 30 days” Box. ... Get Support.Apr 6, 2021